Deja Vu?

Funny work story of the day,

Today I had a guy call in that I was pretty sure I had talked to yesterday. He asked about the exact same thing he asked about yesterday. I gave him the exact same explanation as I did yesterday, thinking how odd that I had had this EXACT same phone call yesterday. (I checked the phone call history, and sure enough, it was me he talked to.) So, me being the concerned customer advocate that I am. I try to probe this guy to try and see if there was something else I could help him with , that maybe he wasn't asking the right questions, or not understanding my answer. So, I asked him if he was having trouble with his provider of services over billing him or something, or did he have additional questions, was there something that we had gone over that he didn't understand that I could go over again (for the 3rd time) for him. His answer was no, that he understood me perfectly yesterday. He was just calling back again today because he figured he would get a different customer service representative and he just wanted to make sure that he would get the same answer today, as what I gave him yesterday!!!!!!!!!! I really didn't know what to make of this...LOL! I'm pretty sure I'm insulted though lol.

Hope everyone else is having a better week at work than what I've had. Can't wait til the end of the day tomorrow. LONGEST WEEK EVER!