So again....I'm still trying to find that magic wand.

UGH! Today was by far one of the worst Monday's I've had since I've been at my job. We were experiencing system issues and were told to tell callers this and have them call back after 1:30. Which I did, very clearly, might I add, yet I still had the few people who still believe that customer service workers bring magic wands to work with them every day.

ME: "Thank you for calling, we're sorry we are experiencing system issues and asking that you please call back after 1:30p.m CST which when we are expected to be up and running again. I'm sorry, but thank you for your patience."

BELIEVER IN MAGIC: "Well I just want to know....Can't you just tell me...But I need to know...I just have one quick question..."

ME: (in my head, and not out loud of course) UMMMM...sure let me pull out my super special magic wand...or, oh you're right I CAN help you because the system issues are only for people who's last name have a K and and E in them. And today is you lucky day and only YOUR lucky day. Pshh!

Allen says that people do that all time at his work too. Like when their ICEE machine is broken or the car wash is out of order.

BELIEVER IN MAGIC: "Did you know your ICEE machine is broken? That the colored liquid in the machine that doesn't look like an icee at all didn't magically turn to ice when it hit my cup after I removed the cup that was clearly placed over the dispenser indicating that it was out of order. Did you know that, huh?

ALLEN: I'm sorry our car wash is out of order right now.

BELIEVER IN MAGIC: "What do you mean it's out of order?"

COME ON PEOPLE!!!! WHAT DOES OUT OF ORDER MEAN? DOES IT MEAN DIFFERENT THINGS IN DIFFERENT PARTS OF THE COUNTRY?

Ok, now that I have that out of my system... ( well sort of out of my system...I could go on and on for a LONG time, but I won't) a quick run down of the weekend:

Friday night: Bought a wallflower and hand soap from Bath and Body works, as an employee of BCBSIL I was able to get 20% off my whole purchase this weekend! YEAH! Bowling w/ our friends at Tangerine Bowl - FUN!

Saturday: Allen worked, Amber cleaned, Penny slept and tried to eat ponytail holders. Oh and rain, Went to Kate and Alex's birthday part, ate some awesome cake, went to bed way too late,

Sunday: More rain, got up way too late, walked with Penny in the rain, , Allen worked, Amber cleaned, Penny slept and again tried to eat ponytail holders. Went to Mom and Dad's, ate goulash. Went home.

Rinse. Wash. Repeat!

Today after work we walked in the park. And Penny got to see her first ducks! Next time we go we will take some bread!

Hope everyone else had a great weekend! Love you all!